Terms of service

Terms of Service

Last Updated: 20:06:2026

Welcome to PRIDE CULTURE ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

By using our website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

2. Products and Services

We strive to ensure that all products displayed on our website are accurately described.

However:

  • Product images are for illustrative purposes only.

  • Actual colors, sizes, and appearance may vary slightly due to screen settings, manufacturing variations, or photography.

  • Product availability is subject to stock availability.

  • We reserve the right to discontinue any product at any time without prior notice.

3. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders placed using incorrect pricing information.

Payment must be completed through approved payment methods available on the website.

Accepted payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

Orders will only be processed after successful payment verification, except for approved Cash on Delivery orders.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Payment issues

  • Violation of these Terms

If an order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders within 7-10 Days.

Delivery timelines are estimates and may vary due to:

  • Location

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Events beyond our control

We are not liable for delays caused by shipping carriers or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information. Additional charges arising from incorrect delivery details may be the customer's responsibility.

6. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Generally:

  • Return requests must be submitted within 10-15 days of delivery.

  • Products must be unused, unworn, and returned in original packaging unless defective.

  • Customized, personalized, clearance, or final-sale items may not be eligible for return.

Refunds, where approved, will be processed through the original payment method within 10-15 business days.

We reserve the right to reject return requests that do not meet eligibility requirements.

7. Intellectual Property

All content on the website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Videos

  • Graphics

  • Text

  • Website design

is owned by or licensed PRIDE CULTURE and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

8. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable law or regulation.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Distribute viruses, malware, or harmful code.

  • Interfere with website security or functionality.

  • Copy, scrape, or exploit website content without permission.

  • Engage in fraudulent transactions.

Violation of these provisions may result in immediate suspension or termination of access.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PRIDE CULTURE, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

  • Service interruptions

Our total liability for any claim relating to a product or service shall not exceed the amount paid by the customer for the relevant order.

10. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

We make no guarantees regarding:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

  • Complete accuracy of all content

Except as expressly required by applicable law, all warranties are disclaimed to the maximum extent permitted.

11. Indemnification

You agree to indemnify and hold harmless PRIDE CULTURE, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the website

  • Violation of these Terms

  • Violation of applicable laws

  • Infringement of third-party rights

12. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any transaction shall be subject to the exclusive jurisdiction of the courts located in AMRITSAR, PUNJAB, INDIA.

14. Force Majeure

We shall not be liable for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • War

  • Strikes

  • Epidemics or pandemics

  • Internet outages

  • Transportation disruptions

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms, please contact us:

PRIDE CULTURE
Email: prideculture110@gmail.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.